1. Introduction
Wildlife Nature Peru is committed to protecting the privacy and personal data of its users, clients, and website visitors. This policy explains how personal information is collected, used, stored, and protected in accordance with Peru’s Personal Data Protection Law No. 29733 and its regulations, as well as the General Data Protection Regulation (GDPR) for individuals located in the European Union.
By accessing this website or using our services, you agree to the terms of this policy. See also our Terms and Conditions.
2. Personal Data We Collect
We may collect personal data when you contact us, submit forms, request information, or book a tour. This information may include:
- Full name
- Email address
- Phone number
- Nationality and country of residence
- Passport or identification details when required for bookings
- Travel and itinerary information
- Payment related information when applicable
- Any other information you voluntarily provide
3. Purpose of Data Processing
Personal data is collected and processed for the following purposes:
- To respond to inquiries and provide requested information
- To manage tour reservations and travel arrangements
- To communicate confirmations, updates, and trip details
- To comply with legal and regulatory obligations
- To improve services, website functionality, and customer experience
Personal data will not be used for purposes incompatible with those listed above.
4. Legal Basis for Processing
Personal data is processed only when permitted by law and based on one or more of the following legal grounds:
- Your explicit consent
- The performance of a contract or steps taken prior to entering into a contract
- Compliance with legal obligations
- Legitimate business interests related to providing tourism services, provided those interests do not override your fundamental rights
5. Data Storage and Retention
Personal data is stored securely using appropriate technical and organizational measures. Data is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal, accounting, or regulatory requirements.
Booking and transactional data may be retained for several years unless earlier deletion is requested and legally permitted.
6. Data Security
Wildlife Nature Peru implements reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is limited to authorized personnel only.
7. Sharing of Personal Data
Personal data may be shared only when necessary with:
- Lodges, transportation providers, guides, and service partners involved in delivering tours
- Professional advisors or service providers supporting business operations
- Government authorities when required by law
All third parties are required to process personal data responsibly and in accordance with applicable data protection standards.
8. International Data Transfers
Personal data may be transferred to and processed in countries outside the country of residence of the data subject, including Peru.
When international transfers occur, Wildlife Nature Peru ensures appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws, including GDPR where required.
9. Cookies and Website Analytics
The website may use cookies and similar technologies to ensure proper functionality, analyze website traffic, and improve user experience. Cookies do not personally identify users.
Users may manage or disable cookies through browser settings. Disabling cookies may affect website functionality.
10. Rights of Data Subjects
Rights under Peru law
Under Peru’s Personal Data Protection Law, individuals have the right to:
- Access their personal data
- Request correction or updating of inaccurate data
- Request deletion of data when legally applicable
- Object to certain uses of personal data
Additional rights for European Union residents (GDPR)
If you are located in the European Union, you also have the right to:
- Request restriction of processing
- Request data portability
- Object to processing based on legitimate interests
- Withdraw consent at any time without affecting prior lawful processing
- Lodge a complaint with a data protection authority in your country of residence
11. How to Exercise Your Rights
To exercise your data protection rights or submit questions regarding this policy, please contact:
Wildlife Nature Peru
Email: info@wildlifenatureperu.com
Requests will be handled within the timeframes required by applicable law.
12. Policy Updates
This policy may be updated periodically to reflect legal, operational, or regulatory changes. Any updates will be posted on this page and become effective upon publication.
13. Contact Information
If you have questions about this policy or about how your personal data is handled, please contact:
Wildlife Nature Peru
Email: info@wildlifenatureperu.com
